Public Consulting Group Report

Information for Service Providers and Stakeholder Organizations

Unemployment Insurance Benefits: Exhaustion Trends

Unemployment Insurance Benefits: Exhaustion Trends

May 3, 2010 Meeting

Contract Amendment Flowchart

April 7, 2010 Meeting

2010 SYEP Policy Comparison

Coordinated Strategy for Youth Employment

Knowledge Management and SharePoint

Waiver Gap Matrix

Visit the Workforce Partner's page for notes from previous months

Voucher Distribution for Week Ending 5-7-10
Voucher Distribution for Week Ending 4-17-10
Voucher Distribution for Week Ending 4-10-10
Voucher Distribution for Week Ending 4-3-10

One Stop Career Center Instructions

Step by Step User Instructions

Download individual sections of the instructions below (PDF Format):

• Overview
• Business Worker Catalog
• IT Professional Catalog
• Digital Literacy Instructions (No Voucher)
• Business Worker Instructions
• IT Professional Instructions
• Business Exam Instructions
• Frequently Asked Questions

Elevate America Playbook

Distance Learning Self Assessment

Certiport Checklist for Windows XP and Office 2003

Certiport Checklist for Window Vista and Office 2007

1) Career Center Seminar Power Point Presentation
Please note: as stated in the Facilitator's Guide, this presentation can be customized to meet the specific services of your career center however, some slides / information are mandatory as indicated in the Facilitator's Guide.
2) Facilitator's Guide for the Career Center Seminar
Please note: the Facilitator's Guide includes mandatory slides and a list of mandatory handouts as well as optional ones.
3) A Job Readiness Inventory
Please note: This is an example that may be modified to meet the needs of your career center.
4) Newly designed handouts for Trade and WOTC
5) UI Handout for STAFF on UI Policies and Procedures that relate to profiling and selection for the CCS.
6) See Information Issuance 10-07 for Career Center Seminar Procedural Adjustments as well as Revised Invitation Letters and Staff Desk Aid.

Reference: Issuance 09-79 announcing launch date

JobQuest 2009 PowerPoint -- with updates since October 28 call-in session

Screenshots -- provides full-page renditions of selected JobQuest pages

A call-in session to introduce the redesign of JobQuest will be provided on Wednesday, October 28 from 10:00 - 11:30. This session is to familiarize Career Center users of JobQuest, staff who assist customers in the Resource Rooms, and MOSES Local Experts with the new design and functions. Business Service Representatives will be interested in features for employers.

Call-in instructions and a PowerPoint will be posted on this site beginning Monday, October 26.

PowerPoint presentation at the Workforce Partners Meeting on October 7, 2009

Greater Lowell - Best Practice (CAP)
Greater Lowell Best Practice (CAP) Plan B
Valley Works - Lawrence Best Practice

With the flu season underway, it is important that we do what we can to stay healthy. For more information about protecting yourself and others, please visit www.mass.gov/eolwd/flu for the most up to date information.

Other Resources:
www.mass.gov/flu
Massachusetts Department of Public Health
FLU.gov

Operational Summary - June, 2009
Operational Summary - May, 2009
Operational Summary - April, 2009
Operational Summary - March, 2009
Operational Summary - February, 2009
Operational Summary - January, 2009
Operational Summary - December, 2008

On-The-Job Training Presentation
Policies and Procedures Manual
Attachments A - I

DCS has revised the Exit functionality in MOSES to align with the Department of Labor's federal reporting requirement to standardize the exit dates across all programs (TEGL 17-05). The following two documents describe the changes to the MOSES application.
Soft Exit Changes Presentation
Soft Exit Changes Handout

Form 2066 C: a form for the Career Centers to provide to constituents outlining available Unemployment Insurance services within the Commonwealth. When printing this form, please make sure your print setting is for legal size paper (8 1/2 x 14), this ensures larger and easier to read text.
UI Walk-In Services

The MOSES Crystal Reports Project was created in response to the statewide MOSES survey conducted in June 2005. One of the primary findings was that the field wanted better access to customizable ad-hoc Crystal Reports, rather than having to rely only on the standard MOSES Production Reports.

Quality Improvement tools and resources can be found on the Q Handouts page.

Career Center Change Request Form. To assure that all pertinent One-Stop Career Center information is updated in a timely manner, information changes should be provided using this link, at least sixty (60) days before the change is scheduled to occur. For more information click here

• Full Capacity Marketing, Inc provides marketing services to the Workforce Development Community.
• John J. Heldrich Center for Workforce Development is a research and policy organization dedicated to applying the best research to address the core challenges of New Jersey's and the nation's workforce.
• The National Center on Workforce and Disability/Adult (NCWD) provides training, technical assistance,policy analysis, and information to improve access for all in the workforce development system. The National Center on Workforce and Disability/Adult is based at the Institute for Community Inclusion at the University of Massachusetts Boston. It is funded through the U.S. Department of Labor's Office of Disability Employment Policy (ODEP) grant number E-9-4-1-0071.
• NetAssets covers the entire field of Human Capital Management including HR, outsourcing, staffing, education, training, recruiting, economic development, business and much more.
• The Workforce3 One Integrated Webspace offers the public workforce system, employers, economic development professionals, and education professionals an innovative knowledge network designed to create and support a demand-driven community